FAQ for contact center headsets?

Firm UC 500 headset for computer

             USB telephone headset

How i know my headset is comfortable ?

Call center worker use their most time in the calls, we must choose the light headset with bigger ear cushion for them. Especially supply spare foam ear cushion for they option.




Does my headset built with a microphone?

Headset built with a microphones give call center worker best experience, the microphone will filter most background noise. This is very important for call center worker who are very close to each other.




How does my headset connect with computers?

Usually, headset use USB connector or 3.5 mm jack to connect with computer. We recommend LOTSVIN Firm UC500 headset to connect your computer.




Does my headset provide noise cancelling function?

When people hear the word “noise cancelling,” they tend to consider noise-canceling headsets that eliminate ambient noise. This type of noise cancelling function is beneficial to headsets wearers by ensuring that the sound emitted by the headsets can be clearly heard. What many people don't know is that there is actually a second type of noise cancelling technology: noise cancelling function in the microphone. This helps your callers and allows them to listen more clearly to the seats. It is not essential that your headset provides two types of cancellation of noise, but even if there is only one, the quality of the call can be significantly improved.




How i choose the right computer headset for our operation system?

If your computer is using Mac OS, check to make sure your headset is compatible with Apple’s product. Macs actually use microphone input technology .This means that even if you are using a headset with a built-in microphone, the Mac may not be able to read it, but instead use the computer's built-in microphone. An easy way to check if your headset is compatible with a Mac is to insert the headset and go to System Preferences → Sound → Inputs tab. If your computer picks up the microphone from the headset, it should read "external microphone." After above operation completed, you headset can be compatible Mac successfully.








评论

发表评论

此博客中的热门博文

what is differences between RJ9,RJ10,RJ11,RJ12, RJ45 and RJ48 connector?

图片
What is differences between RJ9,RJ10,RJ11,RJ12, RJ45 and RJ48 connector? They are crimped connectors with gold pins for telecommunications and networking. The difference between them is the number of available positions on the connector and the number of actual contacts. The more detail as follow: 1) RJ9/RJ10/RJ22: 4P4C=4position 4 conductor(They used for telephone headset cables) 2) RJ11: 6P4C=6position 4 conductor(They used for ADSL,telephone and modern cable etc) 3) RJ12: 6P6C=6position 6 conductor(They used for system phones) 4) RJ45: 8P8C=8position 8 conductor(They used for network wiring including cat 6 and cat 5 etc) 5) RJ48: 10P10C=10position 10conductor(They used for some comms wiring and date environments)   call center headset connectors Lots-vin headsets is a professional in developing , producing and selling different kinds of call center headsets, office headsets, UC Headsets, Computer headset and rj9 headset with high quality and moderate price. Al...
阅读全文

What is the best noise cancelling headset for call center？

图片
What is the best noise cancelling headset for call center？ As a call center agent you familiar with all the performance of the product, with patience and expressiveness. You have goals, plans, and want to be a bridge between your business and your customers. However, when the phone rings and the surrounding voice is noisy, your patience and your expressiveness are no longer important. There are only unclear complaints at the end of the caller. And you repeat voice again and again. What should you do in the face of a noisy office environment? I think you need a ultra noise cancelling microphone headset. Here, we recommend you LOTS VIN LV3000 ultra noise cancelling microphone headset . Keep the noise away, pass your gentle and moving voice to the customer's mind, let you send the warmth of the company to the customer's heart, communicate more comfortably, work more comfortably, customer is more satisfied. LOTS VIN LV3000 noise cancelling headset with microphone using high-d...
阅读全文

Selecting the 'best fit' Bluetooth headset for your office

图片
Selecting the 'best fit' Bluetooth headset for your office In most people's eyes, the white-collar workers in the office building are well-dressed and the shoes are bright. If nothing they hold a cup of coffee, every day work is to sit in the air-conditioned room and knock on the keyboard.In fact, they also have troubles in office white-collar life. They have to sitting in a closed, noisy office during their eight hours of work.Sometimes, their work efficiency is not high. They are very nervous every day. When they want to relax or take a nap at noon, they will be disturbed by the noise of the office. I think this time a excellently B luetooth headset for desk phone  Bluetooth headset for desk phone will help them.When you have a LOTS VIN LV2800 Bluetooth  headset for phone , your life may be like this. In the morning, holding a fragrant coffee in your hand and wearing the LOTS VIN LV2800 Bluetooth headset for work phone  on your head.You can easily leave yo...
阅读全文