Three things to know before select headset for call center

First, comfortable
Call center agents and workers will be using their headset for 8 to 10 hours per day. Comfortable headset select is very important. Although comfort can be a matter of the individual’s taste, some common things to look for in terms of comfortable. You certainly do not want headsets that fit too loose or too tight and you want to look for something that is light weight. Bigger and high quality leatherette ear cushion can make you more comfortable.


Second,noise Cancelling Microphones and Voice Tubes
 When your agents and workers in a crowded and loud call center, it is probably best to select headsets that have noise cancelling microphone designed to block background noise. In quieter, environments, however, you might benefit from microphones that can pick up clearer sounds from farther away.


Office headset LV3000 Mono


Third, Durability
Call center headsets get more than their fair share of abuse. In most cases,headset is not going to suffer immediate wear and tear, though after years or even months of use, reception can worsen and microphones can stop functioning. Unfortunately, it can be hard to know how durable a call center headset is before using it for extended periods of time.


Fourth, Warranty 
Make sure the call center headset you select is durable construction and longer warranty. Warranties on professional grade headsets range by manufacturer somewhere between one and three years. Work with a vendor that you can establish a reliable partnership with for your needs now and in the future.




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