What is customer service phone value?


What is customer service phone value?


For the corporate call center, there are countless customer calls every day. With a little carelessness, it is possible to miss a very important customer call. What are the consequences of missing a customer call? It is about the company's life and death!

A Harvard Business School study showed that a 5% increase in customer retention would increase profitability from 25% to 95%. Therefore, every interaction with the customer, whether it is a phone call or an email, will be an important opportunity. Proper handling not only delights existing customers, but also expands sales of more products and services. Sincerely serve customers and achieve customer satisfaction, let this company not only come back to life, but now it is very developed.

Indeed, customer opinions and suggestions are a magic weapon for the company to grow and develop. Every business operator should pay attention to the feedback of customers. Therefore, starting from answering the phone, constantly improving the service and continuously improving the customer retention rate will be crucial. However, for call center agents, it is a huge test to keep answering calls, listening to customers and giving feedback to customers around the clock. In the face of an open office environment, various noise disturbances make this job even more difficult. How to deal with it?

They need a professional, quality call center solution. As an audio technology expert, LOTS VIN headset has provided users with a variety of quality products, allowing companies to better listen to customer feedback, continuously improve services and help companies grow. Among them, LOTS VIN LV3000 is call center headsets a good choice for call center agents.

call center headsets


LOTS VIN LV3000 call center headsets is a very professional traffic headset. Its compact shape, light and portable, comfortable to wear, powerful noise reduction, let you enjoy communication with customers, listen to every customer's comments and suggestions, give customers a sense of trust in the company, and grow with the company.

LOTS VIN LV3000 call centre headsets with noise-canceling microphone and high-definition voice, excellent sound quality allows you to communicate infinitely; use sponge ear pads to give you a full day of comfort; 360 degree rotating boom, workmanship, can be described as standard in call center.

LOTS VIN LV3000 call center headsets weighs only 53 grams, making it easier and more comfortable to wear. It is more durable with Kevlar's speech cord and flexible boom; high-definition voice, noise reduction and air-impact filters ensure clear sound quality.

LOTS VIN LV3000 contact center headsets provide you with professional services so that you don't miss every call from customers!

评论

发表评论

此博客中的热门博文

what is differences between RJ9,RJ10,RJ11,RJ12, RJ45 and RJ48 connector?

图片
What is differences between RJ9,RJ10,RJ11,RJ12, RJ45 and RJ48 connector? They are crimped connectors with gold pins for telecommunications and networking. The difference between them is the number of available positions on the connector and the number of actual contacts. The more detail as follow: 1) RJ9/RJ10/RJ22: 4P4C=4position 4 conductor(They used for telephone headset cables) 2) RJ11: 6P4C=6position 4 conductor(They used for ADSL,telephone and modern cable etc) 3) RJ12: 6P6C=6position 6 conductor(They used for system phones) 4) RJ45: 8P8C=8position 8 conductor(They used for network wiring including cat 6 and cat 5 etc) 5) RJ48: 10P10C=10position 10conductor(They used for some comms wiring and date environments)   call center headset connectors Lots-vin headsets is a professional in developing , producing and selling different kinds of call center headsets, office headsets, UC Headsets, Computer headset and rj9 headset with high quality and moderate price. Al...
阅读全文

What is the best noise cancelling headset for call center？

图片
What is the best noise cancelling headset for call center？ As a call center agent you familiar with all the performance of the product, with patience and expressiveness. You have goals, plans, and want to be a bridge between your business and your customers. However, when the phone rings and the surrounding voice is noisy, your patience and your expressiveness are no longer important. There are only unclear complaints at the end of the caller. And you repeat voice again and again. What should you do in the face of a noisy office environment? I think you need a ultra noise cancelling microphone headset. Here, we recommend you LOTS VIN LV3000 ultra noise cancelling microphone headset . Keep the noise away, pass your gentle and moving voice to the customer's mind, let you send the warmth of the company to the customer's heart, communicate more comfortably, work more comfortably, customer is more satisfied. LOTS VIN LV3000 noise cancelling headset with microphone using high-d...
阅读全文

Selecting the 'best fit' Bluetooth headset for your office

图片
Selecting the 'best fit' Bluetooth headset for your office In most people's eyes, the white-collar workers in the office building are well-dressed and the shoes are bright. If nothing they hold a cup of coffee, every day work is to sit in the air-conditioned room and knock on the keyboard.In fact, they also have troubles in office white-collar life. They have to sitting in a closed, noisy office during their eight hours of work.Sometimes, their work efficiency is not high. They are very nervous every day. When they want to relax or take a nap at noon, they will be disturbed by the noise of the office. I think this time a excellently B luetooth headset for desk phone  Bluetooth headset for desk phone will help them.When you have a LOTS VIN LV2800 Bluetooth  headset for phone , your life may be like this. In the morning, holding a fragrant coffee in your hand and wearing the LOTS VIN LV2800 Bluetooth headset for work phone  on your head.You can easily leave yo...
阅读全文